Coastal Point Media
Veteran-Owned · Hubert, NC
Marketing for Chiropractic and Wellness Practices.
I help chiropractors, PTs, massage therapists, and acupuncturists bring back patients who stopped coming in, and get found by new ones. No ad spend required to start.
Run a home service business? See how we help →01Veteran-Owned
Founded and run by a U.S. Navy veteran in Hubert, NC.
02Direct Line to the Owner
You talk to Chris, the person doing the work. No account managers.
03No Ad Spend Required
Start with a 45-day pilot. No contract to try it.
Your next patients are already in your system.
Inactive patients sitting in your software
Patients who stopped mid care plan, fell off maintenance care, or just got busy. They're still in your scheduling software. Nobody has had time to reach out.
Missed calls and a full voicemail box
The front desk is checking patients in and the phone rings out. A new patient who hits voicemail can just call the next practice on the list.
Thin or stale Google reviews and profile
A handful of old reviews and an out-of-date profile make it harder for someone nearby to pick you over the practice down the road.
None of these need more ad spend. They need follow-up.
Start with a 45-day pilot. Keep going only if it's working.
Two ways to start a 45-day pilot, then choose a 12-month agreement or month to month. No ad spend required.
Two ways to start: pick one
Option 1
Flat Pilot
Credits toward Patient Growth$99745 days, one time
Personal text messages to your inactive patients, pulled from your own patient list. No ad spend.
What’s included
- Personal texts to your inactive patients, from your own patient list
- We write the messages, and you approve them before anything is sent
- We handle every reply
- Interested patients go onto your schedule, or to your front desk if you prefer
- A plain-English report at day 45
- No ad spend
Choose the Flat Pilot and continue, and the full $997 credits toward your first Patient Growth month.
Option 2
Founding Offer
Pay per booking$497management fee
+ $100 per patient scheduled and booked
A lower upfront fee, then you pay $100 for each patient we get scheduled and booked.
What’s included
- Personal texts to your inactive patients, from your own patient list
- We write the messages, and you approve them before anything is sent
- We handle every reply
- Interested patients go onto your schedule, or to your front desk if you prefer
- A plain-English report at day 45
- No ad spend
The Founding Offer does not credit toward Patient Growth.
What you provide (either option)
- An export of inactive patients (most scheduling software can pull patients by last visit date)
- A few approved offer details
- A point person at the front desk
After the pilot
Patient Growth
12-month agreementStarting at$1,995/moper location
Or $2,495/mo per location, month to month.
Everything that keeps patients coming back and new ones finding you, running every month.
What’s included
- Ongoing reactivation campaigns
- Missed-call text-back
- Google review requests
- Google Business Profile management and local SEO
- A plain-English monthly report
- Direct line to Chris, no account managers
Prices shown are for chiropractic practices. For physical therapy, massage, and acupuncture practices, the 45-day reactivation pilot is available and pricing is set on a short call.
Four steps. Very little of your time.
- 01
A 15-minute call
We talk through your practice, your schedule, and roughly how many inactive patients you have.
- 02
You export your inactive patients
Most scheduling software can pull patients by last visit date. You send the list, plus a few approved offer details.
- 03
We send personal texts and handle replies
We write the messages, you approve them, and we take every reply so your front desk isn't buried.
- 04
Patients land on your schedule
Interested patients get booked (or handed to your front desk), and at day 45 you get a plain-English report.
At least three patients booked in 45 days, or your money back.
For Chiropractic Practices
If you don't get at least 3 patients scheduled and booked within 45 days, you get your money back. On the Founding Offer, the refund covers the $497 management fee. Any $100 fees for patients who did book stay earned.
Requires at least 200 inactive patients with valid phone numbers.
Chiropractic first. Wellness practices welcome.
Same approach for every practice: follow up with the people already in your system, then make it easy for new ones to find you.
Chiropractic
Patients who fell off their care plan or maintenance care are still sitting in your system.
Physical Therapy
Patients who stop before finishing their plan of care, and discharged patients who never call back with a new issue.
Massage Therapy
One-time clients who never rebook, and midweek slots that sit empty.
Acupuncture
Patients who stop partway through a treatment series, and curious new patients who never book.
A marketer who knows firsthand what your care does for people.
“I've got a bad back myself, and chiropractors have done more for me than anything else.”
Chris Gardner, Founder
- 01
I've got a bad back. Chiropractors have done more for me than anything else.
- 02
U.S. Navy veteran. I run your account the way I ran operations: nothing gets dropped.
- 03
Direct line to me. No account managers, no call centers, no handoffs.
- 04
Plain English. No jargon-heavy meetings, just what went out and who booked.
Not a practice? I still do this.
For home service and local businesses, I build websites, set up and manage your Google Business Profile, and get more reviews coming in. I also set up an AI receptionist that answers calls when you can’t.
Common Questions
What does the reactivation pilot cost, and what's included?
For chiropractic practices, the pilot runs 45 days and there are two ways to start. The Flat Pilot is $997 one time. The Founding Offer is a $497 management fee plus $100 per patient scheduled and booked, with no cap. Both include personal text messages to your inactive patients from your own patient list, messages we write and you approve, every reply handled, interested patients booked onto your schedule (or handed to your front desk), and a plain-English report at day 45. Both carry the same guarantee: if you don't get at least 3 patients scheduled and booked within 45 days, you get your money back. On the Founding Offer, the refund covers the $497 management fee, and any $100 fees for patients who did book stay earned. If you choose the Flat Pilot and continue on Patient Growth, starting at $1,995/mo per location with a 12-month agreement (or $2,495/mo month to month), the full $997 credits toward your first month. The Founding Offer does not credit toward Patient Growth. For physical therapy, massage, and acupuncture practices, the pilot is available and pricing is set on a short call.
Do I need to run ads?
No. The pilot works from your own patient list, so there's no ad spend required to start.
What do you need from my practice?
An export of your inactive patients (most scheduling software can pull patients by last visit date), a few approved offer details, and a point person at the front desk.
How do you handle patient privacy and consent?
We use your practice's own patient list, and we walk through consent and privacy with you before anything is sent.
What if my software already does recall?
It's worth checking whether it's actually turned on and how many patients it has brought back. Ours works differently: personal texts, plus a real person handling replies and getting patients booked.
Do you only work with chiropractors?
No. Chiropractic is the specialty, and we also work with physical therapy, massage therapy, and acupuncture practices. We still help home service and local businesses across Onslow, Craven, Carteret, Pender, New Hanover, and Duplin counties, NC with websites, Google Business Profile, and reviews.
Is there a contract?
Not for the pilot. It's a single 45-day engagement. After that you can continue on Patient Growth with a 12-month agreement at the lower monthly rate, go month to month, or walk away.
Let's Find the Patients Already in Your System
Book a quick call. We'll talk through your patient list, your schedule, and whether a 45-day pilot makes sense for your practice.